Angelica Pullins

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Hi, I am Angelica Pullins

Angelica Pullins's Bio:

Angelica Pullins's Experience:

• Wireless Sales Professional at Cellular Sales (Verizon)

  February 2017 - Present | South Texas Market

  I will greeted customers in our stores, ascertain what each individual needs and make recommendations based on their specifications. Developed new consumer and business accounts. Provided outstanding customer service. Recommended changes in products and servicesed Stayed current on the newest technology products and services.

• Counter Agent at Clearwater Transportation (Thrifty Car Rental)

  October 2012 - Present | Killeen, Texas

  October 2012 –Current Responsible for greeting customers, processing rentals and selling optional services, answering and receiving telephone calls, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups. Greeted customers, complete necessary rental or parking information, disclose rates, terms and conditions of rental and obtain customer signatures while using effective sales techniques to encourage customers to utilize service options. 
Received telephone calls and handle customer-related issues; direct other phone calls to appropriate personnel or take messages. Completed reviewed and submitted various reports to supervisor. 
Maintained and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Enter and maintain information in location logs. Maintain cleanliness of the rental office area and perform associated custodial duties. 
Completed car exchange requests in computer system. Performed related responsibilities as assigned or required.

• Retail Consultant at Sprint Nextel

  August 2011 - January 2012

  A sales professional with direct mobile phone and accessory sales and customer support services within a retail location, built a strong rapport with all new and returning customers. Given a required quota for all sales of wireless products and accessories. Part of daily duties included troubleshooting products and instructing customers on their proper use.

• Multi-Channel Sales Associate at Best Buy

  January 2006 - September 2011

  Drove profitable sales through various channels: over the phone, online and in-store. Determined the technology needs of the phone and Store Pickup customers; provided appropriate hardware, accessories, connections, content, and service solutions. Partnered with departments as necessary. Managed inbound calls by working together with other departments to service the customer. Help answer questions, resolved inbound customer problems and issues, escalated to management as necessary. Assisted phone and Store Pickup customers that come into the store to pick up their product. Maintained an organized work space while keeping tools readily available and up-to-date. Rung up merchandise, tracked sales made, and close sold orders through use of company regulated systems, software and process.

• Marketing Representative at West Corporation

  January 2001 - January 2002

  Primary work in product sales, customer service, and computer skills. Giving direct marketing services over the phone and computer. Providing business-to-consumer marketing services. Action- oriented, focused on solving immediate problems. Analyzed problems and anticipated people's needs. Excellent verbal and written skills.

• Cashier at Walmart

  January 2001 - January 2002

  Operated a cash register by scanning items across an electronic scanner to record price, compile printed list, and display cost of the Customer's purchase, tax, and rebates on the monitor screen. Maintained register security. Accurately handled cash and deposits. Made change, cashed checks, and issued receipts to Customers. Endured that safe work practices were followed.

• Sr. Sales Associate at Aafes (Warrior Way)

  January 1997 - January 2000

  Sold a variety of specialized merchandise to customers using salesmanship and courtesy. Performed "lead" functions and was assigned to more than one selling area. Primary department was computers with some video games system sales. Operated a cash register and balanced daily financial transactions. Practiced loss prevention procedures and performed other related duties as required.

Angelica Pullins's Education:

• Copperas Cove High School

• Central Texas College

  Concentration: Paralegal, Associate Degree

Angelica Pullins's Interests & Activities: